Senior Customer Success Lead Retention; Remote
Remote / Online - Candidates ideally in
Fort Worth, Tarrant County, Texas, 76102, USA
Listed on 2026-08-30
Fort Worth, Tarrant County, Texas, 76102, USA
Listing for:
Panoptyc
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Client Relationship Management
Job Description & How to Apply Below
Panoptyc is seeking a senior, proactive Customer Success Manager (Growth) who does more than check the box on customer calls. This is a high-ownership, individual contributor role designed for a problem solver who digs into customer pain points, takes rigorous notes, and communicates feedback relentlessly across internal teams to drive growth and retention.
You will own the end-to-end post-sale lifecycle—from kickoff calls to unearthing friction, resolving operational issues, and driving upsell
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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