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Call Center Team Lead – Remote & On-Site
Remote / Online - Candidates ideally in
Killeen, Bell County, Texas, 76542, USA
Listed on 2026-08-30
Killeen, Bell County, Texas, 76542, USA
Listing for:
MCI Careers
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Management
Job Description & How to Apply Below
MCI is seeking a Customer Service Supervisor to lead a team of 15–25 front-line agents in a fast-paced call center environment in the United States. You will coach, develop and monitor performance, ensuring high quality and productivity while aligning with client-specific operations and corporate policies.
The role requires strong leadership, interpersonal and organizational skills, plus experience managing remote and on-site teams. This position offers growth and comprehensive benefits.
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