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Remote Member Services Advocate: Health Insurance Champion
Remote / Online - Candidates ideally in
Canton, Norfolk County, Massachusetts, 02021, USA
Listed on 2026-08-30
Canton, Norfolk County, Massachusetts, 02021, USA
Listing for:
Point32Health
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Point
32
Health is seeking a Member Services Advocate to deliver exceptional customer service by guiding members through benefits, eligibility, and care options. You will navigate the healthcare system, resolve issues, and advocate for members across departments and with providers.
The role emphasizes empathy, accurate documentation, and proactive engagement. Training hours are standard; remote work options may apply, with a strong focus on compliance and customer satisfaction.
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