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Patient Financial Advocate - CSR; Remote
Remote / Online - Candidates ideally in
Reno, Washoe County, Nevada, 89550, USA
Listed on 2026-08-30
Reno, Washoe County, Nevada, 89550, USA
Listing for:
Renown Health
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Renown Health is seeking a Customer Service Representative 1 to serve as the front door for patients navigating financial guidance. This role acts as a liaison among patients, payer sources, self-pay discounts, and financial assistance programs, aiming for first contact resolution and high satisfaction.
The CSR1 handles inquiries, processes requests, and educates patients on resources, balancing empathy with efficiency in a fast-paced environment.
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