Remote Client Services | Work From Home
Akron, Summit County, Ohio, 44301, USA
Listed on 2026-08-30
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Customer Service/HelpDesk
Client Relationship Management, Bilingual, Customer Success Management -
Sales
Client Relationship Management, Bilingual, Customer Success Management
Company: AO – American Income Division of Globe Life
Work Arrangement: 100% Remote | U.S. Residents Only
Schedule: Flexible | Work From Home
Experience: Entry Level Welcome | No Insurance Experience Required
Compensation: Commission-Based | Weekly Pay | Performance Incentives
Training: Full Training, Licensing Guidance & Mentorship Provided
Are you looking for a work-from-home career where you can help people, build meaningful relationships, and develop valuable professional skills while creating opportunities for long-term growth?
AO is seeking motivated, service-focused professionals to join our growing virtual team as Virtual Member Benefits Advisors.
In this role, you'll meet virtually with individuals and families who have requested information about available benefits, help them understand their options, answer questions, assist with enrollment, and provide ongoing client support.
This opportunity combines customer service, member support, benefits education, relationship management, and consultative insurance sales in a fully remote environment.
No previous insurance experience is required.We provide structured training, licensing guidance, mentorship, and ongoing professional development to help motivated individuals build the skills needed to succeed.
✓ 100% Remote / Work From Home
✓ Flexible Scheduling
✓ Qualified Client Opportunities Provided
✓ No Lead Purchasing Required
✓ No Traditional Cold Calling
✓ Weekly Commission-Based Pay + Performance Bonuses
✓ Renewal & Residual Income Opportunities
✓ Comprehensive Training & Mentorship
✓ Performance-Based Career & Leadership Advancement
AO operates within the American Income Division of Globe Life, serving working families, union members, associations, veterans, and their families.
Our representatives help individuals and families understand available life, accident, and supplemental health insurance benefits while providing professional service before, during, and after enrollment.
Our virtual business model allows representatives to serve clients from home while remaining connected through modern technology, structured training, mentorship, coaching, and team collaboration.
Our culture emphasizes service, integrity, accountability, professional development, and performance-based growth.
What You'll DoAs a Virtual Member Benefits Advisor, you'll serve as a trusted resource for prospective and existing clients throughout their benefits experience.
🤝 Member Service & Client SupportConduct scheduled virtual appointments through Zoom and phone
Connect with individuals and families who have requested benefit information
Ask questions to understand each client's needs and priorities
Answer questions clearly, accurately, and professionally
Provide personalized service throughout the client experience
Follow up with clients regarding questions and service needs
Maintain accurate digital records and documentation
Build long-term relationships through trust, professionalism, and consistent communication
Once properly licensed, you'll:
Explain available life, accident, and supplemental health insurance options
Help clients understand coverage features and benefit choices
Identify individual and family financial protection needs
Provide needs-based recommendations
Guide clients through applications and enrollment
Assist with required documentation
Help clients understand the coverage they select
Provide continued support after enrollment
Our approach is centered on education, service, relationships, and helping clients make informed decisions.
📞 Qualified Client OpportunitiesSpend more time helping clients and less time searching for people to contact.
Representatives work with qualified client opportunities, including individuals and families who have requested information regarding available benefits.
This allows you to focus on:
Scheduled virtual consultations
Benefits education
Needs-based conversations
Enrollment assistance
Relationship building
Follow-up and ongoing client service
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