Remote Customer Success & Retention Specialist
Remote / Online - Candidates ideally in
Warwick, Kent County, Rhode Island, 02888, USA
Listed on 2026-08-30
Warwick, Kent County, Rhode Island, 02888, USA
Listing for:
Astronova, Inc.
Full Time, Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, CRM Systems & Management, HelpDesk/Support
Job Description & How to Apply Below
Astronova, Inc. is seeking a Customer Success Representative to manage onboarding and ongoing support for customers in the Warwick, RI area. You will serve as the primary contact, provide quotations, pricing, and order processing, and support contract renewals while maintaining strong relationships.
The role emphasizes CRM/ERP proficiency, responsive communication, and collaboration with Sales and Technical Support to drive retention and recurring revenue. Hybrid work options may be available.
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