Fintech Customer Support Specialist — Remote PTO
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-30
Northern, Floyd County, Kentucky, USA
Listing for:
Parafin
Full Time, Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, English Customer Service
Job Description & How to Apply Below
Parafin is seeking a Customer Support Specialist in San Francisco to delight customers across partner brands. You will handle inquiries by email and phone, uphold service levels, and represent the voice of the customer internally to influence product and documentation efforts.
The role requires at least 2 years in software/customer support or fintech, strong Zendesk skills, and the ability to thrive in a fast-paced startup environment. Remote work options and onsite perks are available.
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