Fraud Resolution Specialist - Remote Eligible
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-30
Northern, Floyd County, Kentucky, USA
Listing for:
FNBO
Full Time, Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bank Customer Service, Call Center / Support
Job Description & How to Apply Below
FNBO is seeking a Fraud Specialist to handle inbound fraud-related calls and assist customers in protecting themselves against fraud. The role emphasizes meticulous case documentation, adherence to BSA/AML guidelines, and strong communication to resolve disputes efficiently.
The position requires a high school diploma, prior customer service experience, and comfort with a fast-paced, phone-heavy environment. Training is onsite and full-time with potential remote work options after onboarding.
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