License & Compliance Client Success Lead; Remote
Remote / Online - Candidates ideally in
Maryland, USA
Listed on 2026-08-30
Maryland, USA
Listing for:
Cisive
Full Time, Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Cisive is seeking a Client Services escalation specialist to act as the primary contact for client inquiries and account workflows. You will ensure timely case resolution, monitor SLAs, and work with cross-functional teams to deliver superior client support.
Responsibilities include research, ticketing in Salesforce, account reviews, and proactive communication of findings and actions. Strong communication and multi-tasking skills are essential for success in this remote-capable role.
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