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Remote Senior Customer Success Manager - Enterprise

Remote / Online - Candidates ideally in
Los Angeles, Los Angeles County, California, 90079, USA
Listing for: Northbeam
Remote/Work from Home position
Listed on 2026-08-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 110000 - 140000 USD Yearly USD 110000.00 140000.00 YEAR
Job Description & How to Apply Below
Position: Remote Senior Customer Success Manager - Enterprise Growth

Northbeam is seeking a Senior Customer Success Manager to own a book of enterprise customers and coordinate with the Media Strategy and Product teams to maximize value and minimize churn. This remote-friendly role leverages a collaborative culture with offices in San Francisco and Los Angeles.

You will guide onboarding, deliver analytics-driven insights, identify at-risk accounts, and partner with Sales, Support, and Engineering to scale customer engagement.

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Position Requirements
10+ Years work experience
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