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Hybrid Care Specialist – Billing & Tech Support
Remote / Online - Candidates ideally in
West Des Moines, Polk County, Iowa, 50265, USA
Listed on 2026-08-30
West Des Moines, Polk County, Iowa, 50265, USA
Listing for:
Mediacom Communications
Full Time, Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Mediacom Communications is looking for a Total Care Specialist I to handle residential billing and connectivity inquiries. You’ll manage escalated calls across video, high-speed data, and phone services while delivering quick, accurate resolutions.
The role supports a hybrid work model with initial on-site training, followed by blended in-office and work-from-home days. A strong emphasis on customer-centric service and teamwork is expected.
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