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Remote SMB Customer Success Associate Retention
Remote / Online - Candidates ideally in
Manila, Daggett County, Utah, 84046, USA
Listed on 2026-08-30
Manila, Daggett County, Utah, 84046, USA
Listing for:
SOCi
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Account Manager
Job Description & How to Apply Below
Location: Manila
SOCi is seeking an Associate Customer Success Manager (SMB) to support our North American accounts. This role is an individual contributor and primarily serves as the post‑sale point of contact, responsible for customer engagement, product adoption, and retention while working during standard US hours.
You will manage a high-volume SMB portfolio, drive activation, monitor health signals, and coordinate with Sales on renewals and expansions.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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