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Remote Call Center Supervisor - Elevate CX
Remote / Online - Candidates ideally in
Pittsfield, Berkshire County, Massachusetts, 01201, USA
Listed on 2026-08-30
Pittsfield, Berkshire County, Massachusetts, 01201, USA
Listing for:
Beacon-Bank
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Beacon Bank is seeking a Call Center Supervisor to oversee daily activities of a designated Customer Support Specialist team, ensuring high-quality service and effective issue resolution. The role emphasizes coaching, product knowledge, and driving sales referrals.
The position supports a remote-enabled environment with onsite needs, requiring banking and call center experience to meet performance goals and regulatory compliance.
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