Electronic Services Specialist

Electronic Services After Hours Specialist

Position: Part Time After-hours Specialist

Department: Electronic Services

Pleasant Grove – Upstairs (department is relocating to Springville in the future)

Possible work from home opportunity after initial training period

Schedule:

Weekly

Hours:

Every Wednesday, 6:00 pm to 10:00 pm

Weekend

Hours:

Every Saturday, 9:00 am to 3:00 pm

Bank Holidays:
Every Federal & State Bank Holiday

This position also provides scheduled coverage for other after-hour shifts as needed.

Responsibilities

Responsible for performing a wide range of electronic services including customer support on the set up and functions for Online Banking and Online Business Banking along with Office functions that may be handled over the phone or via Live Chat. Ensures that professional relations exist with outside agencies and that customers are well assisted in using electronic services. Performs miscellaneous duties, as necessary.

Qualifications

• Critical Thinker
• Microsoft office experience
• Knowledge of Bankrite Touch helpful
• Excellent telephone and communication skills
• Excellent stress management skills
• Team player
• Self-motivated

Compensation is negotiable based on experience and qualifications.

• paid time off
• paid legal holidays
• 401K/Profit Sharing
• Flexible Spending Account (FSA)

For Internal Transfers:

Interested employees should complete an interview request form, available on TED, and return it to Rusty Reid.

Holly Soriano will be interviewing for this position