Senior Vet Care Escalations Specialist; Remote
Remote / Online - Candidates ideally in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-08-31
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listing for:
Petco
Remote/Work from Home
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Petco is seeking a Remote US Tier 2 Customer Support specialist for Vetco Call Center escalations. You will handle prescription approvals, account maintenance, reimbursements, and complex support issues via email, Salesforce, and Pet Pass notes.
Requires strong communication, data entry, and multi-tasking skills. The role involves collaborating with Pharmacy Partners and field teams to resolve issues and improve processes.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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