More jobs:
Remote Manager, Customer Support; Enterprise SaaS
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-31
Northern, Floyd County, Kentucky, USA
Listing for:
EverCommerce
Full Time, Remote/Work from Home
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Location: Northern
Ever Commerce is seeking a Manager, Customer Support for the Bold Group. This hands-on leadership role balances people management with direct involvement in high-impact customer issues, guiding a team to deliver consistent, high-quality support experiences.
You will work cross-functionally with Product, Engineering, Customer Success, Revenue Operations, and Sales to drive scalable processes, improve service quality, and ensure timely resolutions, including 24x7 on-call coverage where needed.
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