Remote CSS Team Lead - Customer Experience
Remote / Online - Candidates ideally in
Lexington, Fayette County, Kentucky, 40598, USA
Listed on 2026-08-31
Lexington, Fayette County, Kentucky, 40598, USA
Listing for:
QVC, Inc.
Remote/Work from Home
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
QVC Group, Inc. is seeking a CSS Sales & Service Supervisor to lead a 30+ person customer service team remotely from locations in OH, KY or IN. You will drive service levels, quality and productivity while fostering accountability and growth.
This role reports to the Sales & Service Manager and requires 3+ years in supervisory roles in call center or customer service, with coaching and performance management skills; proficiency in Teams, Office Suite, and D365.
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