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Remote Customer Care Advocate - AI-Powered
Remote / Online - Candidates ideally in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-09-01
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listing for:
El Camino Health
Remote/Work from Home
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
iRhythm Technologies is seeking a Customer Care Advocate to be the primary liaison for customers across voice, chat, SMS, email, and emerging digital channels. You will use AI-enabled tools and data insights to resolve issues with empathy, while maintaining accurate documentation and collaborating with internal teams to improve outcomes.
The role emphasizes continuous learning, ownership, and a strong commitment to patient-focused service in a fast-paced digital environment.
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