Remote Customer Service Advocate - Healthcare
Remote / Online - Candidates ideally in
Milton, Sussex County, Delaware, 19968, USA
Listed on 2026-09-01
Milton, Sussex County, Delaware, 19968, USA
Listing for:
Sharecare
Remote/Work from Home
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Sharecare is seeking a Remote Customer Service Representative to handle inbound calls from members and providers, input data, and maintain high standards of service. The role involves using a computerized system for tracking and troubleshooting, with calls primarily routine but requiring deviation from scripts when needed.
The CSR will educate customers on program benefits, document communications accurately, meet call-center metrics, and collaborate with other teams to resolve issues.
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