Remote Customer Support Specialist
Remote / Online - Candidates ideally in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-09-01
Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for:
TeamSnap
Remote/Work from Home
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Team Snap is a fully remote company seeking a Customer Support Specialist to ensure a seamless experience for B2B customers. You will handle email, chat, and occasional calls, own issues end-to-end, and escalate when needed, while reproducing scenarios in test environments to uncover product nuances.
The role emphasizes a customer-first mindset, strong technical guidance, and excellent communication. Compensation is benchmarked with remote teams and reflects experience and location within the
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