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Remote Member Call Center Agent
Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-09-01
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for:
Arizona State Government
Remote/Work from Home
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
AHCCCS is seeking a Member Contact Call Center Agent to support the Division of Member and Provider Services (DMPS) in Phoenix, AZ. The role focuses on handling calls, updating eligibility data, and coordinating with DES/SSA for discrepancies.
Remote work opportunities are available; successful candidates will work under AHCCCS policies and internal procedures. The position requires experience in customer service within a government or healthcare setting and knowledge of PMMIS/HEAplus.
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