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Remote Medicare Call Center Specialist

Remote / Online - Candidates ideally in
Radcliff, Hardin County, Kentucky, 40160, USA
Listing for: Humana
Remote/Work from Home position
Listed on 2026-09-03
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 39000 - 49000 USD Yearly USD 39000.00 49000.00 YEAR
Job Description & How to Apply Below

Humana is seeking a Medicare Call Center Representative (Inbound) to assist members with 40+ daily inbound calls in a remote, high-volume environment. You will document inquiries, provide resolutions, and educate members on benefits while adhering to policies and quality standards.

Training begins day one with 12 weeks of virtual sessions 8:00 AM–4:30 PM EST, Monday–Friday. After training, 8-hour shifts occur between 8:00 AM and 8:00 PM ET; some weekends/overtime may be required during peak

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