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Remote Guest Experience & Events Specialist
Remote / Online - Candidates ideally in
Alpharetta, Fulton County, Georgia, 30239, USA
Listed on 2026-09-03
Alpharetta, Fulton County, Georgia, 30239, USA
Listing for:
Lava Island
Remote/Work from Home
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Lava Island is seeking a Customer Relations & Event Support Specialist to join our remote team supporting East Coast parks from Georgia or Connecticut. You’ll be the first voice guests hear, answering questions, helping with party planning, resolving concerns, and keeping online presence warm and responsive.
You’ll work with the park teams to ensure guests get what they need, coordinating callbacks, and scheduling follow-ups to convert interest into bookings.
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