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Remote Customer Success & Retention Specialist
Remote / Online - Candidates ideally in
Long Beach, Nassau County, New York, 11561, USA
Listed on 2026-09-04
Long Beach, Nassau County, New York, 11561, USA
Listing for:
Western Security
Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Western Security is seeking a Customer Relations & Retention Specialist - Remote to build strong customer relationships, resolve concerns, and improve long-term retention. You will communicate via phone, email, and chat, identify needs, and provide effective solutions while upholding confidentiality and professionalism.
The role requires self-motivation to work remotely, strong communication, and a focus on delivering exceptional customer experiences.
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