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Remote Retirement Services Specialist; SME
Remote / Online - Candidates ideally in
Madison, Dane County, Wisconsin, 53774, USA
Listed on 2026-09-04
Madison, Dane County, Wisconsin, 53774, USA
Listing for:
Apex Systems
Full Time, Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Everforth Apex Systems is seeking a Remote Customer Service Representative to support participants of retirement plans. The role involves SME knowledge of Operations Products and Processes and serving as a primary client contact for inquiries.
Responsibilities include handling routine requests, coordinating with the Retirement team, and ensuring compliance with regulatory rules. Strong communication and a high school diploma or equivalent are required.
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