Customer Support Lead - Mentoring SaaS Agents; Remote
Remote / Online - Candidates ideally in
Santa Barbara, Santa Barbara County, California, 93190, USA
Listed on 2026-09-04
Santa Barbara, Santa Barbara County, California, 93190, USA
Listing for:
ParentSquare, Inc
Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Management, Bilingual
Job Description & How to Apply Below
Parent Square is a rapidly growing Santa Barbara-based company dedicated to improving family engagement through unified communications tools used by schools and families. We are seeking a Customer Support Lead to champion our customer experience by guiding a small team, handling escalations, and ensuring each agent excels.
You’ll mentor agents, partner with the Customer Support Manager on training, and identify opportunities to improve internal processes while supporting our mission to empower
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×