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Senior Customer Support Specialist — Remote

Remote / Online - Candidates ideally in
Benton Harbor, Berrien County, Michigan, 49022, USA
Listing for: Whirlpool, Inc.
Remote/Work from Home position
Listed on 2026-09-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 34000 - 46000 USD Yearly USD 34000.00 46000.00 YEAR
Job Description & How to Apply Below

Whirlpool Corporation is seeking a Customer Service Specialist to support inquiries remotely with on-site requirements for MI residents. You will handle email inquiries, create BOLs, and assist during peak times, while striving to improve processes through CI and automation.

The role requires a High School Diploma or GED and 2+ years of contact center experience, with strong verbal and written communication, SAP ECC skills, and data handling capabilities. A dedicated home workspace is mandatory.

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Position Requirements
10+ Years work experience
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