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Customer Support Specialist, Tier 1 — Hybrid/Remote
Remote / Online - Candidates ideally in
Golden Valley, Hennepin County, Minnesota, USA
Listed on 2026-09-04
Golden Valley, Hennepin County, Minnesota, USA
Listing for:
Orion Associates Incorporated
Full Time, Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Orion Associates is hiring a Customer Support Representative - Tier 1 to handle inquiries from external stakeholders across Self-Directed Services within the Orion ISO and Morning Sun Financial Services companies.
You will respond to calls and emails promptly, resolve tickets within 24 hours, and guide customers through onboarding to our systems, collaborating across departments to ensure timely resolutions.
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