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Hybrid Remote Outbound Customer Experience Specialist

Remote / Online - Candidates ideally in
Melbourne, Brevard County, Florida, 32935, USA
Listing for: Socket.dev
Full Time, Remote/Work from Home position
Listed on 2026-09-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 18000 - 23000 USD Yearly USD 18000.00 23000.00 YEAR
Job Description & How to Apply Below

Percepta is hiring an Outbound Contact Specialist in Melbourne, Florida. You will contact customers by making outbound calls, following scripts, and informing them about available programs and tools.

You will use knowledge-base tools to answer questions and deliver exceptional service. The role emphasizes strong customer service, problem-solving, and the ability to manage multiple screens while maintaining professional communication.

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