Remote Customer Service Agent
Remote / Online - Candidates ideally in
Federal Way, King County, Washington, 98003, USA
Listed on 2026-09-04
Federal Way, King County, Washington, 98003, USA
Listing for:
Talentoma
Full Time, Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
- Respond to customer questions through approved communication channels.
- Listen carefully to understand customer needs and concerns.
- Provide accurate routine information using authorized resources.
- Assist with standard customer-service requests.
- Document customer interactions and outcomes accurately.
- Update customer records in designated systems.
- Route complex requests to appropriate resources.
- Monitor assigned follow-up requirements.
- Maintain professional and respectful communication.
- Help deliver a consistent and positive customer experience.
- Entry-level applicants are welcome.
- Strong verbal and written communication.
- Good active listening and interpersonal skills.
- Professional and customer-focused approach.
- Comfortable communicating by phone and computer.
- Basic computer and internet proficiency.
- Comfortable learning customer-service platforms.
- Strong attention to detail.
- Good organization and follow-through.
- Comfortable working independently from home.
- Fully remote work-from-home position.
- Full-time professional schedule.
- U.S.
-based remote work environment. - Structured onboarding and training.
- Digital customer-service and communication tools.
- Clearly defined customer-support procedures.
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