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Client Advocate — Support & Demos
Remote / Online - Candidates ideally in
Yonkers, Westchester County, New York, 10701, USA
Listed on 2026-09-05
Yonkers, Westchester County, New York, 10701, USA
Listing for:
ClearStar
Remote/Work from Home
position Listed on 2026-09-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Clear Star is seeking a Client Service Advocate to ensure exceptional support for MIS clients. You will communicate via phone, email, and Live Chat, solving issues and guiding clients through the platform and reports. You will partner with labs to set up accounts, verify drug results, and coordinate test kits.
The role emphasizes cross-team collaboration, problem solving, and a customer-first mindset, with strong emphasis on accuracy and compliance. A robust home-office setup is preferred.
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