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Remote Customer Success Specialist II - Orders & Shipments

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listing for: Alia Services
Remote/Work from Home position
Listed on 2026-09-05
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Customer Success Management, Technical Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Alia Services in the United States is seeking a Customer Success Representative II to own customer orders, proactively resolve issues, and become a trusted resource within the Customer Success team.

You will independently manage assigned orders, monitor shipping timelines, communicate with customers and internal stakeholders, and provide support to other CSRs as needed. This is a 100% remote role with strong opportunities for growth and collaboration.

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