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Global SaaS Customer Success Director - Remote
Remote / Online - Candidates ideally in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-09-05
Houston, Harris County, Texas, 77246, USA
Listing for:
StarRez
Remote/Work from Home
position Listed on 2026-09-05
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Management
Job Description & How to Apply Below
Star Rez is seeking a Director of Customer Success to lead our global CS teams across Star Rez, College Pads, and future acquisitions. You will focus on retention, renewals, and driving adoption across all platforms and regions.
You will manage cross-functional collaboration, own renewal forecasting, and handle executive-level escalations, while aligning CS with Services, Support, and Sales.
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