Remote Customer Support Specialist Tech
Remote / Online - Candidates ideally in
East Lansing, Ingham County, Michigan, 48823, USA
Listed on 2026-09-05
East Lansing, Ingham County, Michigan, 48823, USA
Listing for:
Vertafore Career Center
Remote/Work from Home
position Listed on 2026-09-05
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Vertafore Career Center is seeking a Customer Support Specialist in Michigan. You will be the face of Vertafore, resolving technical and non-technical product questions and ensuring a high-quality customer experience.
Responsibilities include using job aids to address inquiries, documenting cases in the CRM, and maintaining accuracy to meet performance metrics across various queues. Onboarding and internal development opportunities are provided.
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