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Remote Retention & Solutions Specialist
Remote / Online - Candidates ideally in
Wichita, Sedgwick County, Kansas, 67232, USA
Listed on 2026-09-07
Wichita, Sedgwick County, Kansas, 67232, USA
Listing for:
ADT Security Services
Remote/Work from Home
position Listed on 2026-09-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
ADT Security Services is seeking a Remote Customer Service/Sales Retention Specialist. You will handle high-volume calls to retain customers, upsell where appropriate, and provide an award-winning experience that reduces escalations.
Training starts onsite in Wichita, KS, then transitions to remote work after graduation. The role requires 2+ years in sales or call center experience, strong negotiation and de-escalation skills, and a commitment to customer success.
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