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Alarm Monitoring Support Specialist; Hybrid/Remote
Remote / Online - Candidates ideally in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-09-07
Irving, Dallas County, Texas, 75084, USA
Listing for:
ADT Security Services
Full Time, Remote/Work from Home
position Listed on 2026-09-07
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
ADT Security Services in Irving, TX is seeking a Customer Service Inbound Monitoring Representative to provide first-line support for alarm systems, troubleshoot issues and assist customers with life-safety services. You will listen, document, and respond to inquiries with empathy and technical insight.
The role is onsite at first, with a move to a hybrid schedule after training, including two remote days per week if goals are met.
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