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Remote User Care Specialist - Health & Member Experience

Remote / Online - Candidates ideally in
Indiana Borough, Indiana County, Pennsylvania, 15705, USA
Listing for: Portage Ventures GP Inc.
Full Time, Remote/Work from Home position
Listed on 2026-09-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 34839.3 - 52258 USD Yearly USD 34839.30 52258.00 YEAR
Job Description & How to Apply Below

Alan is hiring a User Care Expert to be on the frontline, helping members via chat, email, and phone with an exceptional experience. You will participate in improving processes and tools, and you will become an expert in healthcare and insurance.

We offer remote flexibility with valued in-person collaboration and a diverse, fast-growing team. Ideal candidates have 2+ years in customer support or related fields, are bilingual in English plus Dutch or French, and are passionate about caring for

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