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Remote Lead, Leave Support & Customer Experience

Remote / Online - Candidates ideally in
Denver, Denver County, Colorado, 80285, USA
Listing for: Tilt
Full Time, Remote/Work from Home position
Listed on 2026-09-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 82000 - 86000 USD Yearly USD 82000.00 86000.00 YEAR
Job Description & How to Apply Below

Tilt is a fully remote company seeking a Leave Support Team Manager to lead a pod of Leave Specialists and drive empathetic leave administration with strong operational performance. You will coach, manage escalations, and partner with Customer Success, Operations, Product, and Compliance teams to improve processes and outcomes.

The role emphasizes training, policy adherence, and proactive customer experience improvements in a fast-paced environment, with a focus on people development and

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