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Remote Customer Service Advisor - Student Loans

Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for: nelnet
Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-09-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 23000 - 30000 USD Yearly USD 23000.00 30000.00 YEAR
Job Description & How to Apply Below

Nelnet is seeking a Customer Service Advisor in Lincoln, NE to assist customers with student loans, payments, and options. You will be the face of Nelnet and join a supportive team that emphasizes service and growth. Training provided, with potential to transition to remote work after the probationary period. Training hours are 8:30 a.m.

CST to 5:00 p.m. CST; after training, shift times vary. Internet requirements apply if working from home.

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