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Vital Records Call Center Specialist; Hybrid​/Remote

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: NYC Department of Health and Mental Hygiene
Full Time, Part Time, Remote/Work from Home position
Listed on 2026-09-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 24796 - 33062 USD Yearly USD 24796.00 33062.00 YEAR
Job Description & How to Apply Below
Position: Vital Records Call Center Specialist (Hybrid/Remote)
Location: New York

NYC Department of Health and Mental Hygiene is hiring a Call Agent in the Call Center within the Office of External Affairs. The role focuses on delivering customer service, guiding customers to order or correct birth and death certificates online, in person, or by mail, and assisting with status checks through the E‑Vital portal.

The position is part-time (25 hours per week) and requires strong communication skills.

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