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Customer Success Specialist — Hybrid Remote
Remote / Online - Candidates ideally in
Plymouth, Hennepin County, Minnesota, USA
Listed on 2026-09-08
Plymouth, Hennepin County, Minnesota, USA
Listing for:
Merchology
Full Time, Remote/Work from Home
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Ecommerce
Job Description & How to Apply Below
Merchology, a leading eCommerce retailer of co-branded merchandise, is seeking a Customer Service Specialist I to support post-sale inquiries, order status, and proofs after logo approval. You will collaborate with vendors, handle emails, calls, and chats, and help ensure on-time delivery.
The role requires a high school diploma (Associate/Bachelor preferred), 1+ year customer service experience, strong communication and problem-solving skills, and familiarity with CRM tools such as Hub Spot.
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