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Customer Service Advisor: Local, Remote
Remote / Online - Candidates ideally in
Edmond, Oklahoma County, Oklahoma, 73034, USA
Listed on 2026-09-08
Edmond, Oklahoma County, Oklahoma, 73034, USA
Listing for:
Nelnet
Remote/Work from Home
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Nelnet is seeking a Customer Service Advisor in Lincoln, Nebraska. The role involves handling student loan inquiries, payments processing, and providing options to customers. You will train onsite, then have the opportunity to transition to work-from-home after meeting performance expectations.
Responsibilities include multi-channel customer contact, data accuracy, and applying knowledge to resolve issues within policy guidelines. Strong communication and teamwork are essential.
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