Remote Customer Success Manager - Outcomes
Remote / Online - Candidates ideally in
Hartford, Hartford County, Connecticut, 06101, USA
Listed on 2026-09-08
Hartford, Hartford County, Connecticut, 06101, USA
Listing for:
Charter Communications
Remote/Work from Home
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Rapid Scale in Stamford, CT is seeking a Customer Success Manager III to manage a portfolio of strategic customers. You will drive adoption, value realization, and long-term retention while coordinating with Sales, Delivery, and Support to ensure outstanding service and measurable business outcomes.
The role requires strong communication, relationship-building, and organizational skills, with experience guiding customers through onboarding, adoption, and renewal cycles in a fast-paced,
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