Remote Captive Escalation & Claims Specialist
Remote / Online - Candidates ideally in
Naperville, DuPage County, Illinois, 60540, USA
Listed on 2026-09-08
Naperville, DuPage County, Illinois, 60540, USA
Listing for:
Arthur J. Gallagher & Co. (AJG)
Remote/Work from Home
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Gallagher Bassett is hiring a Captive Escalation Specialist to manage the captive escalation and complaint program. You will ensure escalations are tracked, documented, and deadlines met, enabling the Manager to focus on client leadership and service quality.
The role requires a Bachelor's degree and 3–5 years in claims handling, with strong MS Office and claims software skills. Collaborative, meticulous professionals will thrive in a fast‑paced environment with a focus on accuracy and outcomes.
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