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Remote Insurance Policy & Billing Specialist

Remote / Online - Candidates ideally in
Bloomington, McLean County, Illinois, 61791, USA
Listing for: Allstate Insurance
Remote/Work from Home position
Listed on 2026-09-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 37000 - 54000 USD Yearly USD 37000.00 54000.00 YEAR
Job Description & How to Apply Below

Allstate Insurance is seeking a Customer Service Associate III to handle moderate to complex inquiries, assist with policies and billing, and resolve service concerns with care.

You will respond via phone and other channels, document requests, and support changes to policies while upholding accuracy, empathy, and first-call resolution. The role emphasizes cross-selling opportunities and data accuracy.

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