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Remote Client Success Coach – College Admissions

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: Prepory
Remote/Work from Home position
Listed on 2026-09-08
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 35000 - 59000 USD Yearly USD 35000.00 59000.00 YEAR
Job Description & How to Apply Below
Location: New York

Prepory is seeking a Client Success Associate for a fully remote role. You will own the family relationship from orientation through final admissions decisions, guiding families and guardians and ensuring the program experience matches expectations.

You will mentor admissions coaches, handle escalations with empathy, and drive renewals and referrals while maintaining a small caseload of up to 15 students. A strong admissions background and communication skill are essential.

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