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Remote Customer Experience & Process Specialist
Remote / Online - Candidates ideally in
Santa Clara, Santa Clara County, California, 95053, USA
Listed on 2026-09-08
Santa Clara, Santa Clara County, California, 95053, USA
Listing for:
Qcells
Remote/Work from Home
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Hanwha Q CELLS America Inc. is seeking a QSS Customer Care Specialist to field customer calls and resolve complaints while coordinating with vendors and internal teams for timely resolutions. The role emphasizes identifying process gaps and implementing improvements to enhance the overall customer experience.
The position is based in CA offices (Irvine, San Francisco, or Santa Clara) with an in‑office schedule at management discretion; remote work may be considered in exceptional cases.
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