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Hybrid Customer Success Rep II

Remote / Online - Candidates ideally in
Jackson, Jackson County, Michigan, 49203, USA
Listing for: Dawn Foods Global
Full Time, Remote/Work from Home position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 76000 USD Yearly USD 50000.00 76000.00 YEAR
Job Description & How to Apply Below

Dawn Foods in Jackson, MI, is seeking a Customer Success Rep II to be the first point of contact for customers and our sales team, handling order processing and ensuring a best-in-class experience.

You'll manage accounts, resolve issues, mentor CSR I's, and collaborate with cross-functional teams using Salesforce. The role requires at least 3 years in customer service and a strong problem-solving mindset, with a hybrid in-office schedule at the Dawn Home Office in Jackson, MI.

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