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Member Experience Specialist - Remote & Onsite Support

Remote / Online - Candidates ideally in
Sugar Land, Fort Bend County, Texas, 77479, USA
Listing for: Wellby Financial
Remote/Work from Home position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below

Wellby Financial is seeking a Member Service Representative II to support the Contact Center. You will handle inquiries, resolve complaints, and maintain member accounts with empathy and accuracy.

The role requires experience in a fast-paced environment, excellent communication, and a commitment to professional member service. The position may involve onsite and remote work based on business needs and includes opportunities to educate members on digital banking tools.

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