Hybrid Customer Experience & Order Fulfillment Specialist
Remote / Online - Candidates ideally in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-09-09
Springfield, Hampden County, Massachusetts, 01119, USA
Listing for:
Planet Pharma
Full Time, Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Planet Pharma is seeking a Customer Experience Specialist to ensure a seamless order-to-delivery experience. The role acts as the liaison among customers, sales, logistics partners, and internal operations to ensure precise order processing and timely shipments.
Hybrid role requiring onsite presence in Woburn, MA with occasional remote work. Candidates should be within commuting distance and prepared to come to the office as needed; hours are Monday through Friday, 12:00 PM - 8:30 PM.
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